Sebra provides an extended product warranty for our eco-labelled products for a period of 5 years from the date of purchase.
What does the warranty cover?
The warranty covers breakage of components and damage during normal private use, caused by defective workmanship – manufacturing defects in materials and workmannship.
We emphasise that natural variations in the wood cannot be considered as errors or defects, and Sebra therefore does not guarantee colourfastness or matching of surface colours or hardness, grains, or textures.
The warranty is voided by:
Handling of warranty claims
Should there be an issue with an eu flower-labelled Sebra product within the warranty period, please contact the distributor where the product was purchased. The distributor, in cooperation with Sebra, will examine the product and assess the extent to which it is subject to the product warranty.
If a warranty claim is justified and falls under the mentioned guarantees, within the extended warranty Sebra will repair, replace, or refund the product in question, depending on the specific case. Sebra alone will decide what type of remedial action will be taken.
For claims against Sebra’s 5-year product warranty, you must produce: