We always ensure to pack the goods securely and have a trustworthy relationship with our logistics partners, ensuring that the goods in most cases are delivered safely to you.
If it happens that you suspect an injury happened during transportation, it’s important to make a note about it on the delivery note immediately.
Therefore, always check the goods for any shipping damage on delivery.
If you discover the damage after receiving and signing for the goods, we cannot process a complaint.
Sebra cannot be held responsible for damage that has occurred during transport between retailer and end consumer.